About Us

Welcome to Garden Sheds and Furniture.com.

 

This web site is run by Alexandra Sheds Ltd and aims to offer quality products and quality service.

 

We use established suppliers to deliver top quality products to you.

 

Please take time to read our Terms and Conditions, Environmental Policy and Privacy Policy.

 

We look to ensure that the suppliers of timber based products can prove that the raw materials come from sustainable sources. You will see the FSC logo against these products.

 

All the products we supply are in kit form and will require assembly. Full assembly instructions are included with the product.

 

Design Changes

 

Our suppliers do occasionally change the design of products but don't always provide us with new illustrations for our web site. If you like a product and require it to fullfil a specific purpose please drop us an e-mail to confirm the product is as currently described on our web site. There is a link on the right hand side of this page under Contact Us.

 

Business Customers

 

Our website is aimed primarily at members of the public although we are very happy to sell to businesses, schools and colleges. If you are not buying as a member of the public then we must bring to your attention section 8.4 of our Terms and Conditions. Our Customer Services department will be able to provide a VAT invoice for you.

 

Assembly Tips

 

  • Assembly should be undertaken by a minimum of two people.
  • Assembly should never be attempted in strong winds.
  • When hanging doors place a block under the door to provide additional support until fully fixed.
  • Any pre-drilling should be done with a 5mm drill bit.
  • Some manufacturer's guarantees will require the building to be treated annually with a qulaity wood preservative.
  • Many of the products on the web site have their assembly instructions available as a PDF file. However it is important that any assembly is done against the instructions that come with the product as these instructions would incorportate any revision that may have been made to the product.

Before assembly we recommend that a base be prepared ensuring it is firm solid and level.

If the site is prone to accumulating standing water or if a product is being sited on grass or soil directly then to ensure there is sufficent air circulation under the floor of the product we recommend that the product is erected on pressure treated bearers or fence posts - this will help prevent the floor from rotting. Bearers are not provided as part of the kit. (The Log Cabins do have pressure treated bearers supplied as part of the kit.) Bearers should be 75mm x 75mm (3" x 3") in cross section.

 

Post-assembly Treatment

 

Most of our timber products come pressure treated (See the FAQ page for an explanation). This should be considered a basic treatment to help preserver the product before being shipped to the customer. The customer should then apply further preservative in keeping with other timber products you may have in your garden. You should also re-apply a preservative at regular intervals to prolong the lifetime of the product.

 

Privacy Policy

 

The security of data provided by you so that we can process your order is also important to us. We do not store any details of your credit or debit cards locally. Such data is securely handled by WorldPay (part of the Royal Bank of Scotland). Read our Privacy Policy.

 

Customer Services on - 0333 577 1926

 

We use one of the new 03xx numbers that are an alternative to the 0870 numbers.

 

  • Calls to 03xx numbers cost no more than calls to numbers beginning 01 and 02 and are included in any inclusive call minutes or discount schemes.
  • The Service Provider is not allowed to benefit from a share of the revenue.
  • The new 03xx number ranges have been established to provide consumers with reassurance about the cost of calls and the fact that businesses are not receiving a share of the revenue from those calls.
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