What is pressure treated.

The timber that products are made from is immersed in an environmentally friendly preservative under high pressure which forces the preservative down into the the timber and help preserver the timber for several years. This is treatment should be considered as a basic treatment and you should apply further preservatives in keeping with other timber products in your garden once you have assembled the product. Further preservative should be applied on a regular basis to prolong the life of your product.

How do I convert between metric and imperial sizes?

The following is a very rough guide to imperial/metric measurements. If you are not sure and the measrurements are critical then either drop us an e-mail or call the Customer Services on 0333 577 1926.

300mm = 1'                           2100mm = 7'

600mm = 2'                           2400mm = 8'

900mm = 3'                           2700mm = 9'

1200mm = 4'                         3000mm = 10'

1500mm = 5'                         3300mm = 11'

1800mm = 6'                         3600mm = 12'

Remember these are approximate conversions to be used as a guide.

Why are your Log Cabins sold untreated?

All the log cabins we sell are in kit form and are sold untreated so that the assembly and fit of the components is unaffected by any treatment applied prior to assembly. Once assembled you can treat or paint the building to your own colour scheme.

When will my products be delivered?

Our suppliers use various carriers to deliver your products.  The lead times are shown along with the product details. The lead time is usually related to the size of the product. Smaller items able to be handled by a one person service will take 3-7 working days. Items requiring 2 people to deliver it will take 14 days and our largest items requiring a small crane to lift the product will require 21-28 days. The carriers should be contacting you 2-3 working days after your order is place to arrange a delivery time. It is important therefore to provide an accurate day time telephone number when placing an order.

If I order items with different lead times are the all delivered at once?

No our suppliers will deliver each item based on it’s normal delivery time. You won’t have to wait for the longest lead time to get all of your items.

Do you provide bases for your products?

Most of our metal sheds can be purchased with or without timber bases. Metal shed bases are not available separately. If you require a timber base for your metal shed please ensure you purchase the product that includes the base. Timber bases in metal sheds can help reduce problems with condensation.

The Willow gazebo has a base that can be ordered separately.

I have bought a product and it has some mould on it.

Some of the products will have been pressure treated as part of the manufacturing process and can attract a mould during storage. This mould will quickly disappear once exposed to the air. Also some items will show a green tinge. This is from the salts used in pressure treating the product. Again this will disappear after being exposed to the air and it is not harmful to pets or plants.